Behavioral Health Emergencies

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• Purposeful, supportive, and respectful interaction that builds trust and gathers accurate information from patients in distress.

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• Short-term immediate help that stabilizes a person experiencing a behavioral crisis and links them to definitive care.

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• Thoughts about, considering, or planning suicide; ranges from passive thoughts to active planning.

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• Use of devices or body positions to restrict movement; reserved for protection of the patient or others when other measures fail, and used per agency protocol.

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• Attentive, non-judgmental focus on the speaker, with reflection and clarification rather than rebuttal.

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